Eclipse Aluminum Trailers - The best value in bumper pull trailers

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Frequently Asked Questions

*If there are any questions you still have after reading this FAQ, please get in touch This e-mail address is being protected from spambots. You need JavaScript enabled to view it  so we can answer them. Who knows? We may add it to our FAQ if we think it will help other users as well.


Buying An River Valley Aluminum Trailer

Can you ship my new trailer?

Of course! You can pick your new trailer up at any of our dealer locations, or at any other place you would like to have it shipped to in the United States or Canada. Just get in touch and we can tell you the current rates for freight. While we are able to ship a single trailer to just about any location you request, picking your new trailer up at a dealer location can often save you money. This allows you to share the cost of freight with 3 or 4 other trailers that are shipped at the same time. This does mean, however, that your new trailer must wait for the full load to be prepared to ship in order to get the "bulk" shipping discount.

Why do I have to pay for shipping?

If we included the cost of shipping in our trailer prices, customers that choose to pick their trailers up would be paying for a service they don't use. IMAC Enterprises LLC is committed to delivering the best value in bumper pull trailers, and if we start including inflated or pointless costs in our prices, we have failed to meet our promise. As such, freight is an additional charge that is only billed to customers that want to pay for this service.

How long does it take to get a new River Valley Aluminum Trailer?

It depends. If you're buying something that is already in our inventory, you can get it right away. If you're ordering a trailer that isn't in inventory, the production time depends upon many factors: Our current workload of other orders, any custom manufacturing requests included with your order, the inclusion of non-standard options or colors. On the other hand, sometimes he have the trailer you're looking for in production already, and it could be picked-up in a few hours. Simply put, contact us and tell us what you need, and we will give you an accurate time-frame based upon these factors. For a typical trailer that is ordered, if it must go through the complete production process at that time, it can usually be expected in as little as 4-8 weeks.

Can I trade-in my used trailer?

Typically, no. While there are some limited exceptions to this policy, we prefer to keep the buying process as neat and tidy as possible. We can help you list your used River Valley Trailer for sale, but cannot typically offer trade-in value toward a new trailer. Be sure to check with your River Valley Aluminum Trailers dealer if you're interested in making a trade-in.

Why are your prices so low?

Simply put, IMAC Enterprises LLC is committed to delivering value. We design and construct all of our trailers based upon what our customers want and need. We don't hide anything in our prices, and have streamlined our manufacturing process into an efficient method that doesn't waste time or money. Every job at IMAC is important, and every position we fill works toward increasing the value of our product. You won't find 5 managers for every employee here! This all combines to not only increase our efficiency, but it also keeps our overhead low. As a result, we can offer our customers more "trailer" for less money. We truly are the best value in bumper pull trailers.

Are your trailers covered by a warranty?

Yes. All of our trailers are covered by a very comprehensive 2 year hitch-to-bumper warranty, and a 5 year mainframe warranty. To see exact details, click here.

What trailer colors do you offer?

All of our prices are set for a standard white trailer. From there, you can upgrade to a variety of solid colors or two-tone configurations. For more information, click here.

Where are you and your dealers located?

We have a wide variety of dealers located throughout the United States and Canada. Click here to view our map of these locations. Be sure to check to back often as a new dealer could be added in your area any day!

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Horse Trailers

How do I know what size trailer I should purchase?

The size of the trailer you purchase should be based upon the size of your horses. This is such an important concern, we have created a page that is dedicated to making sure you select the right trailer size. Click here to visit this page, and to learn more about sizing your horse.

What's the difference between "Slant Load" and "Straight Load?"

This is a question we get a lot, so we have created a page dedicated to thorough answer. Not only do we explain the basic differences, but we provide additional information to help you choose which configuration is best for you. Click here to visit this page.

EndFAQ



*If there are any questions you still have after reading this FAQ, please get in touch This e-mail address is being protected from spambots. You need JavaScript enabled to view it so we can answer them. Who knows? We may add it to our FAQ if we think it will help other users as well.